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Contact Us
Updated 07/02/25
We want to inform you of a recent issue with Australia Post's tracking system.
If your order is being delivered in multiple parcels, Australia Post may mark the order as "Complete" after the first parcel is delivered, even though other items are still on their way.
Please see steps here on how to track your order and stay updated on the progress of your remaining parcels.
Request A Call-Back
1300 783 005 (free call Australia)
10am - 5pm AEDT Monday to Friday
Good Friday 18th April CLOSED
Easter Monday 21st April CLOSED
Anzac Day 25th April CLOSED
Our friendly team members will call you back at their earliest convenience. Once you have called Adairs, wait time in the queue is 2 minutes before pressing '1' to request a call-back. You will not lose your place in the queue once a call-back is requested. Please note after 4pm you won’t be able to request a call-back and will need to wait in the queue to speak to our team.
You can also visit our Help Centre for the most popular questions and answers. This page is updated regularly with the most up to date information.
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